Privacy Policy

Effective Date: January 1, 2026

Aura Build Ltd ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, process, hold, use, and safeguard your personal information when you visit our website or engage our construction and civil engineering services, in strict compliance with the Uganda Data Protection and Privacy Act, 2019.

1. Data Controller Identification

For the purposes of the Uganda Data Protection and Privacy Act 2019, Aura Build Ltd (Registration No: 80034891059950) is the Data Controller responsible for the personal data collected through this website and during our service engagements.

2. Information We Collect

We collect personal information necessary to perform our civil engineering and construction duties. This includes:

Personal Identification Information: Name, phone number, email address, and physical address.
Project & Property Information: Land titles, topographic survey data, site coordinates, architectural requirements, and structural specifications.
Financial Information: Billing details, payment records, and financial data required for Bills of Quantities (BOQ) and contract execution.
Communication Data: Records of correspondence sent through our contact forms, WhatsApp, email, or telephone.
Technical Data: IP address, browser type, device information, and website usage metrics.

3. Lawful Basis for Processing

Under the Act, we only process your personal data where we have a lawful basis. We process your data based on:

Performance of a Contract: To provide quotations, execute construction contracts, draft architectural/structural drawings, and manage site supervision.
Legal Obligation: To comply with statutory requirements from the Kampala Capital City Authority (KCCA), National Building Review Board (NBRB), and the Uganda Revenue Authority (URA).
Legitimate Interests: To improve our engineering services, secure our website, and prevent fraud.
Consent: Where explicitly provided by you for direct marketing or specific promotional communications.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We only share data with third parties when necessary to fulfill our engineering obligations or legal requirements:

Licensed sub-contractors, specialist engineers, or architectural partners strictly involved in your project.
Government and regulatory authorities (e.g., KCCA, NEMA, ERB) for the purpose of securing building permits and environmental approvals.
Professional advisors, including legal counsel and accounting firms, bound by confidentiality agreements.

5. Data Security Safeguards

We implement robust, reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or unlawful processing. Physical documents (such as deed plans and structural blueprints) are stored securely, while digital records are protected by access controls and encryption where appropriate.

6. Data Retention

We adhere to the principle of data minimization. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. However, due to the nature of civil engineering liability, project files, structural calculations, and architectural drawings may be retained for up to 10 years after project completion to comply with industry standards and legal dispute requirements.

7. Your Rights as a Data Subject

Under the Uganda Data Protection and Privacy Act 2019, you possess the following rights regarding your personal data:

Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request the correction of inaccurate or incomplete data.
Right to Erasure: You may request the deletion of your data, subject to our overriding legal or contractual retention obligations.
Right to Object: You may object to the processing of your data for direct marketing purposes.

8. Cookies and Website Analytics

Our website uses cookies and third-party analytics tools to analyze visitor behavior and optimize user experience. By using our site, you consent to the use of functional and analytical cookies. You may disable cookies through your browser settings.

9. Changes to This Policy

Aura Build Ltd reserves the right to update this Privacy Policy to reflect changes in our practices or legal obligations. Significant updates will be posted on this page with a revised effective date.

10. Contact Information & Complaints

If you have questions regarding this Privacy Policy, wish to exercise your data rights, or have concerns about how your data is handled, please contact our data protection representative at:

Aura Build Ltd
Kampala, Central Region, Uganda
Phone: +256 708 891199
Email: aurabuildltd@gmail.com

If you believe your data privacy rights have been violated, you also have the right to lodge a formal complaint with the Personal Data Protection Office (PDPO) of Uganda.